Privacy Policy – Saucy Dressings

 

Introduction

 

Saucy Dressings is a trading name of Tried and Supplied Limited (“we“, “our” and “us”). We are committed to protecting and respecting your privacy. We comply with all data protection legislation, including the General Data Protection Regulation (EU 2016/679) (GDPR) and the Data Protection Act 2018.

 

This Privacy Policy (“Policy”) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and what your rights are in relation to the personal data we hold about you. Please read this Policy carefully to understand our views and practices regarding your personal data and how we treat it.

 

Any capitalized terms used throughout this Policy have the same meaning as defined in our Terms of Service.

 

Our Website may contain links to and from the websites of third parties. If you follow a link to any of those websites, please note that the operators of such websites have their own privacy policies applying to the processing of your personal data and that we do not accept any responsibility or liability for their data processing.

 

Data controller

 

We will collect and process certain personal information from you when you use our Website and Service. As the data controller, we are responsible for the processing of your personal data. Our details are:

 

Tried and Supplied Limited

24b Smith Terrace

London, SW3 4DL

United Kingdom

hello@triedandsupplied.com

 

Information we collect from you

 

We do not collect or require you to provide us with any more information than necessary to enable us to provide you with our Service. We are not aiming to collect as much information from you as possible and we do not sell your information to any third parties.

 

In order to provide you with our Service, we do need some information from you. This includes information which may be considered personal information, which means that such information identifies or is able to identify a person. Information is sometimes collected directly (when you provide us with your name and address for example), but sometimes also indirectly (by cookies for example).

 

We collect and process the following information from you for the following purposes.

 

Placing an order

 

When you place an order with us, we require some personal information from you. We need this information to confirm your order, execute your order, assess your order, and for payment purposes. Our legal basis for this processing is the entering into and the performance of a contract. We need the following information from you:

 

• Full name
• Address
• Telephone number
• E-mail address
• Payment details

 

Your payment details will be encrypted by our payment provider and will not be stored by us.

 

Contacting us

 

When you contact us, we will need some information from you in order to communicate with you about your issue and you will also provide us with information about your issue, which we use to answer, investigate and handle your issue. The legal basis for this processing is to perform the contract we have with you and your explicit consent (which you give by providing us with the information about your issue). The following information is collected when you contact us, but not all of it may be applicable in your specific situation:

 

• Full name
• Address
• Telephone number and/or e-mail address
• Payment details
• Comments/information about your issue

 

Receiving newsletters

 

On our Website, you can sign up for our newsletter. In order to provide you with our newsletter, we need your name and e-mail address. Our legal basis for processing these personal details is your explicit consent. If you sign up for our newsletter, you consent to the processing of your personal details for the purpose of sending you marketing materials. You can always withdraw your consent by clicking the unsubscribe link in our newsletter or by contacting us.

 

Visiting our Website (Cookies)

 

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our Website. The cookies we use on our Website help us recognise you and your device and analyse the activity on our Website.

 

We use Google Analytics. Google Analytics places cookies on our Website, which are used to collect information about how visitors use our Website. We use the information to compile reports and to help us improve our Website and Service. The cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors have come to the Website from and the pages they visited.

 

Most web browsers allow you to adjust your cookie settings manually. For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

 

Who we share your personal information with

 

Please note that we do not sell your personal information to any third party.

 

Your personal details will only be shared with third parties if this is necessary for the performance of our contract with you, to comply with our legal obligations or for marketing purposes.

 

Third-party service providers, such as Hubspot and Mailchimp, have access to your personal information because we use such providers to manage our customer data effectively and send out newsletters. We have entered into data-processing agreements with such providers containing safeguards in relation to your personal information.

 

We will share personal information with law enforcement or other authorities if required by applicable law.

 

We will not share your personal information with any other third party.

 

How we store your personal information

 

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or otherwise accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

 

Once we have received your personal information, we and our third-party service providers will use strict procedures and security features to prevent unauthorised access.

 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

We only retain your personal information for as long as we need it to fulfil the purposes for which we have initially collected it. If your personal information is not required anymore for contractual or statutory obligations, we normally delete it. However, we may retain certain data for longer to comply with the retention obligations of applicable laws, for example laws and regulations on taxes and the prevention of fraud and anti-money laundering.

 

Your rights

 

Under data protection laws, you have a number of rights which you can exercise free of charge. The rights relevant to you are:

 

1. Access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address.
2. Require us to correct any mistakes in your personal information which we hold.
3. Require the erasure of personal information concerning you in certain situations.
4. Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
5. Object at any time to processing of personal information concerning you for direct marketing.
6. Object in certain other situations to our continued processing of your personal information.
7. Otherwise restrict our processing of your personal information in certain circumstances.

 

If you want to exercise any of your rights, please contact us by e-mail: hello@triedandsupplied.com. Please let us know what your request relates to and provide us with enough information to identify you. We may require you to provide us with proof of identity (such as a passport or driving license) and address in order to prevent misuse.

 

Make a complaint

 

If you encounter any problems in relation to the use of your personal information, please contact us so we can try to resolve your query or concern. You also have the right to lodge a complaint with the supervisory authority in the EU member state where you work, normally live or where any alleged data infringement of data protection has occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

 

Changes to this Policy

 

From time to time, we may make changes to this Privacy Policy. The most recent version can always be found on our Website.

 

 

How to contact us

 

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed via e-mail to hello@triedandsupplied.com or in writing to the address set out under the section Data Controller.